Naijabiller Privacy & Cookie Policy Last Updated: January 23, 2026 Naijabiller.com and our affiliate companies (together “Naijabiller”, “We”, “Our”, or “Us”) are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your data in compliance with the Nigeria Data Protection Act (NDPA). 1. Consent By visiting our website, signing up, or using the Naijabiller App, you accept the terms described in this Privacy Policy. We will not share your personal information with anyone except as described herein. 2. Who We Are & How to Contact Us Naijabiller is a modern financial platform providing smartphone-based financial access and choice. Support Email: support@Naijabiller.com / Smith@naijabiller.com Phone: 08122846304 3. Your Rights Relating to Personal Data Under the NDPA, you have specific rights regarding your information: Access: Request a copy of the data we hold about you. Correction: Update incorrect or incomplete information. Erasure: Request deletion of data where there is no legal reason for us to keep it. Object/Restrict: Object to processing based on “legitimate interests” or restrict how we use your data. Portability: Request a transfer of your data in a machine-readable format. Withdraw Consent: Withdraw your permission at any time (this may limit your access to certain services). To Exercise Your Rights: Contact us via the details in Section 2. We aim to respond within one month. We do not charge a fee unless the request is unfounded or excessive. 4. What Personal Data We Collect We collect data through your registration, app usage, and automated tracking. A. Information You Provide Category Data Types Collected Identity Data Name, Gender, DOB, Selfie/Facial ID, ID documents (for verification). Contact Data Address, Email, Phone number. Financial Data Bank account/card details, BVN (where required), wallet balance. Marketing Your preferences for receiving communications from us. 5. How We Use Your Personal Data We only use your data when the law allows us to. Most commonly, we use your data in the following circumstances: To Provide Services: To manage your account, process transactions, and provide customer support. Regulatory Compliance: To verify your identity (KYC) using your BVN or ID documents as required by the Central Bank of Nigeria (CBN) and other regulators. Security & Fraud Prevention: To detect and prevent fraudulent activity on your wallet or the platform. Marketing: To send you updates about new features or offers (only if you have opted in). 6. Cookie Policy Our website and app use “cookies” to enhance your experience. What are Cookies? Small text files stored on your device that help us remember your preferences and recognize you on return visits. How We Use Them: We use cookies for session management (keeping you logged in) and analyzing web traffic to improve our interface. Your Choice: You can choose to disable cookies through your browser settings, but this may prevent some parts of the Naijabiller platform from functioning correctly. 7. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business “need to know.” 8. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 9. Third-Party Links Our platform may include links to third-party websites or plugins. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. 10. Changes to This Policy We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will indicate when changes were last made. We encourage you to review this policy periodically. Naijabiller Terms and Conditions Effective Date: [Insert Date] Welcome to Naijabiller. By accessing our website or using our mobile application, you agree to comply with and be bound by the following terms. Please read them carefully. 1. Account Eligibility & Registration Age Requirement: You must be at least 18 years old to use this platform. Accuracy: You agree to provide accurate, current, and complete information during registration. Identity Verification: You authorize Naijabiller to verify your identity through third-party databases (including BVN verification) to comply with Anti-Money Laundering (AML) laws. 2. Use of Services License: We grant you a limited, non-transferable license to use our app for personal financial transactions. Prohibited Activities: You may not use Naijabiller for any illegal activities, including money laundering, fraud, or the purchase of prohibited goods/services. Transaction Limits: We reserve the right to impose limits on transaction volumes and frequencies based on your verification level. 3. Payment & Fees Service Fees: Usage of certain features may attract service fees. These will always be displayed to you before you confirm a transaction. No Reversals: Once a transaction (such as airtime purchase or bill payment) is completed and confirmed, it is generally final and non-reversible. 4. Security & Account Protection PIN/Password: You are responsible for maintaining the confidentiality of your login credentials and transaction PIN. Unauthorized Access: You must notify us immediately at support@Naijabiller.com if you suspect your account has been compromised. We are not liable for losses caused by your failure to secure your account. 5. Limitation of Liability Naijabiller provides its services “as is” without any warranty. While we strive for 100% uptime, we are not liable for: Technical system failures or scheduled maintenance. Losses resulting from incorrect information entered by the user (e.g., sending money to the wrong phone number). Actions of third-party service providers (utility companies, telcos, etc.). 6. Termination of Account We reserve the right to suspend or terminate your account without notice if: You breach these terms. We detect suspicious or fraudulent activity. We are required to do so by law or a court order. 7. Governing Law These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved through mediation or in the competent courts of Nigeria. Contact Us For any questions regarding these Terms, please contact: Email: support@Naijabiller.com Phone: 08122846304, 09164942459. Tipper Garage Mgbakwu Awka North. or Follow Us On twitter
naijabiller Privacy Policy
